Privacy Policy

At Knights of Light, your privacy is important. We treat every client and claim with discretion.

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Privacy Policy for Knights of Light LTD

Last Updated: 05/05/2024

Introduction

KnightsofLight.co.uk is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, share, and protect your personal data when you visit our website, use our services, or interact with us. We comply with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

Data Controller

KnightsofLight.co.uk is the data controller responsible for your personal information. If you have any questions about this policy or our privacy practices, please contact our Data Protection Officer:

Email: info@knightsoflight.co.uk
Address: 111 Fleet Street, City of London EC4A 2AB

Information We Collect

We collect and process personal data about you when you:

Visit our website.
Register for an account.
Subscribe to our newsletter.
Purchase products or services.
Contact us for support or inquiries.

The categories of personal data we collect include:

Name and contact details (e.g., email, phone number, address)
Account login credentials
Payment and transaction information
Interaction with our website (via cookies)
Communication and marketing preferences

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage access to our website.
To perform contracts with you (e.g., processing orders for goods or services).
To pass to our surveyors or solicitors when raising a claim.
To communicate with you, respond to inquiries, and offer customer support.
To improve and customize our services and website.
For marketing and promotional activities, where you have given your consent.
To comply with legal obligations.

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract: The processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Legal obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.

Sharing Your Information

We may share your personal data with:

Service providers who perform services on our behalf.
Professional advisors, such as lawyers and accountants.
Law enforcement or other government authorities, if required by law.
Potential buyers or other parties in the event of a merger, sale, or business transfer.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have rights over your personal data, including:

The right to access.
The right to correction.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
The right to withdraw consent.

To exercise any of these rights, please contact our Data Protection Officer at the details provided above.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track user activity and improve your experience. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes.

If you have any questions or concerns about our privacy policy or practices, please contact us at info@knightsoflight.co.uk.